ICICI Lombard General
Insurance launches an
Initiative to help
policyholders to claim their dues that are lying unclaimed with the Company
Mumbai / Chennai,
November 6, 2025: ICICI Lombard General Insurance Company Limited (ICICI Lombard/
Company), one of the leading general insurance company has launched a
comprehensive customer outreach initiative to help policyholders/ beneficiaries
claim their dues which are lying with the Company as unclaimed insurance
amounts.
The Company has
identified that numerous policy proceeds, claims, premium pay-ins, and refunds
have remained unclaimed by policyholders / beneficiaries / customers, often due
to outdated contact / communication details or other communication gaps.
Through this proactive initiative, the Company aims to reconnect with
policyholders/beneficiaries and ensure they receive what is rightfully theirs.
Key highlights of
this outreach:
- Simplified claim process: The
policyholders/beneficiaries can now easily check and claim their pending
amounts through multiple convenient channels.
- Multiple contact options: The Company has
established dedicated support channels to assist the
policyholders/beneficiaries.
- Customer Outreach: The Company is
actively reaching out to the policyholders who may have unclaimed amounts.
How customers can
check and claim their amounts:
The Company has
devised a simple and accessible process for the policyholders/ beneficiaries to
claim their unclaimed amount, if any:
·
Call toll-free number: 1800 2666
·
Email support: customersupport@icicilombard.com
·
Visit the nearest branch: You can visit
any branch of the Company to experience personalized assistance.
The policyholder/
beneficiary can also access the website of ICICI Lombard through the following
link https://ilhc.icicilombard.com/Home/UnclaimedAmount and fill
necessary details to verify and claim their pending dues.
“We are committed to
ensuring that our policyholder/ beneficiary receive every benefit they are
entitled under their insurance policies,” said a spokesperson for the Company.
This initiative reflects our dedication towards customer service excellence and
our responsibility to maintain transparent relationships with our policyholders.
ICICI Lombard encourages all current and former policyholders or their
beneficiaries, to check if they have any unclaimed amounts and take advantage
of this initiative to claim what rightfully belongs to them. This effort is
part of ICICI Lombard's broader commitment to enhancing customer experience and
ensuring complete transparency in all insurance transactions.
ICICI Lombard
continues to strengthen its position as a customer-centric insurance provider,
consistently working to bridge any gaps in communication and service delivery.
