Initiatives for faster claim settlement norms; a special team to handle these cases on priority
Bajaj
Allianz Life Insurance has simplified its claim settlement norms for
the victims of the devastating earthquake in Nepal and northern and
eastern parts of India.
In
the massive earthquake in Nepal, Indian states of Uttar Pradesh, Bihar,
West Bengal, Assam, Sikkim, Delhi, NCR, Uttarakhand, Rajasthan and
Jharkhand many lost their near and dear ones and some are still
missing.
Considering
the situation, Bajaj Allianz Life Insurance has reduced the
documentation for claim applications for the earthquake victims. While
the requirement for documents has been already minimized, procedure for
investigation conducted by the insurer may be waived off if prima-facie
documents establish the life assured’s death is due to earthquake.
The Company has announced that it would make the best efforts to settle a majority of the claims coming out of this natural disaster within 72 hours.
The Company has announced that it would make the best efforts to settle a majority of the claims coming out of this natural disaster within 72 hours.
Wherever death certificate issued by Registrar of Births & Deaths is not available, the insurer will accept the certified list (Government Gazette copy) having name of life assured issued by either of Government Hospitals or Police or Government authorities of Nepal and States of India or Armed forces involved in rescue operations. Besides, the minimum documentation required for claim include KYC of nominee (ID proof & Address Proof) along with bank details for enabling NEFT and photograph of the deceased or missing life assured.
Other
rider benefits (except Accidental Death Benefit) shall be processed on
the basis of hospital records of treatment post disaster for accidental
disability and other rider benefits. Accidental Death Benefit shall be
considered along with claim for Death Benefit.
In
case of missing persons, presumption of death shall be on the basis of
the list provided, as and when, by the Government of Nepal/ Government
of India or the respective state governments on missing persons and the
requirement of 7 years waiting period shall not be insisted upon.
Bajaj
Allianz Life Insurance claims team has also set up a dedicated team to
assist the earthquake affected people in faster claim settlement. The
helpline numbers email IDs include Rebecca Nunes 02066089926; rebecca.nunes01@bajajallianz.
About Bajaj Allianz Life Insurance
Bajaj
Allianz Life Insurance is a joint venture between Allianz SE, the
world’s leading insurer, and Bajaj Finserv Limited. Allianz SE is a
leading insurance conglomerate globally and one of the largest asset
managers in the world. Bajaj Allianz Life Insurance is one of the
leading private life insurance companies in India. The Company has
developed insurance solutions that cater to every segment and age-income
profiles. Currently, Bajaj Allianz Life Insurance has a strong product
portfolio with adequate flexible products to cater to all kinds of
customer needs from ULIPs to Child plans, from group insurance to health
insurance. The Company began its operations in 2001 and today has a
pan-India presence with 759 branches in India. Bajaj Allianz Life
Insurance has been constantly expanding its operations to be close to
their customers.
For further details:
Bajaj AllianzRanjan Dutt: +91 9673933355
Ayan Pramanik: +91 9730240099
Ayan Pramanik: +91 9730240099
Adfactors PRSnigdha Nair: +91 9920481191
Veena Krishnan: +91 9930309052
Veena Krishnan: +91 9930309052
Veena Krishnan
Senior Account Executive, Financial Services
M: +91 99303 09052
T: +91 22 67574444 Ext : 301
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