by Manish Chauhan
Do you face issues while dealing with your Insurance Companies ? Do they do not answer you on time or / do not entertain your genuine concerns on time ? Are you having a problem with Claims or / other issues with an insurance company ?
Should you Complain..!
Incase you are facing issues such as unsatisfactory answers, no replies on time, delay in replies, taking matters for granted and not treating you properly, any misselling in Insurance, you can complain to IRDA (Insurance Regulatory and Development Authority) about all this, its just a call away, hence better use the facility & do not feel like you are not powerful enough.
You can also mail Insurance companies and cc the IRDA email id for complaints for faster & better reply, but only incase you are facing issues, do not spam them
Here is a nice Video Advertisement from IRDA called IRDA – Apki Suraksha ke Liye . I hope they do things in real life also the way they show in video
Call Centre..!
IRDA had started a service where you can approach by phone or / E-mail and complain against your Insurer or Insurance Agents. There is a call centre started by IRDA for registering grievances on policy-related matters.
The call centre will provide an easy & convenient way to bring complaints to the notice of the IRDA. the Toll Free Number is 155255 and Email for complaints is complaints@irda.gov.in
Insurance Ombudsman..!
Before the complain, you can approach the Insurance Ombudsman where the dispute involves amount lower than Rs. 20 lakh. You can find the contact mail address of the Insurance Ombudsman of your region from IRDA’s Web site.
Do you think its a good resource and would be of help to consumers or will fail just like other projects
Subscrib
Insurance complaint to IRDA online, Insurance related complaint over mail or phone
IRDA grievance cell for all insurance related complaints which is not resolved by your insurance company..!
CALL toll free no.155255 To register complaint & track the status public can email at complaints@irda.go.in
Complaints against Non-life insurance companies:
Private Insurers:
Me. K.Srinivas, Asst. Director,
Insurance Regulatory and Development Authority
Consumer Affairs Department
United India Tower, 9th floor, 3 - 5 - 817/818,
Basheerbagh, Hyderabad – 500 029.
E-mail ids:complaints@irda.gov.in
Public Sector Insurers:
Mr.R.Srinivasan, Officer on Special Duty
Insurance Regulatory and Development Authority
Consumer Affairs Department
United India Tower, 9th floor, 3 - 5 - 817 / 818,
Basheerbagh, Hyderabad – 500 029.
E-mail ids: complaints@irda.gov.in
Complaints against Life Insurance Companies:
Mr. T Venkateswara Rao, Deputy Director
Insurance Regulatory and Development Authority
Consumer Affairs Department
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.
e-mail id: complaints@irda.gov.in
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